In the manage orders screen: 

  1. you can see the Pending tab that lists the ongoing orders
  2. Click on the order
  3. send a pick-up alert when the order is ready
  4. mark the order as complete when your customer picks the coffee
  5. you can then see the order in the Complete tab


The video below will take you through these steps. 


If you have additional questions, please contact us at support@luwak.app


Luwak team