FAQ

How do I open and close my shop?
Like in the physical world, you can tell your customers that your shop is open/closed:  go to Manage orders click on Manage click on close or open ...
Sat, 21 Aug, 2021 at 1:07 AM
How do I stop taking orders while on a break?
If you would like to stop taking orders (for instance if you are on a break) go to Manage orders click on Manage  select Stop Taking Orders The vid...
Sat, 21 Aug, 2021 at 1:08 AM
How do why change my opening or closing time?
To change your opening or closing time:  go to Manage Orders click on Manage click on Specify order time The video below will help you go through t...
Sat, 21 Aug, 2021 at 1:13 AM
How can I specify the loyalty point customers can redeem?
You have to specify the minimum points people need to collect before being allowed to redeem them for your products.  go to Manage Orders click Manage s...
Sat, 21 Aug, 2021 at 1:17 AM
How do I manage my fees?
In luwak you can use fees as a marketing product.  You can do two things:  Specify the share of fees you pass on to customers and the share of fees yo...
Sat, 21 Aug, 2021 at 1:22 AM